Let’s find the next step.

01

Tell us what happened

Include your app version, device model, operating-system version and a brief description of the issue. For Campaign, include the world, level and lap. For Endless or Surfer, include the mode and when the issue appeared.

02

Optional reports

You can attach a screenshot or a report if useful. Review it before sharing: reports may contain gameplay statistics, selected settings and technical timings. Avoid unnecessary personal details.

03

Keep your progress

Progress is stored on your device. Contact us before reinstalling: deleting the app and its data can remove your saves. ORBIT does not provide a developer-operated cloud-save service.

Premium and restoring a purchase

ORBIT Premium is a one-time purchase that includes Stellar, Galactic and no ads across all modes. Campaign progression still applies. The first four worlds are free.

To restore Premium on iPhone, use the same Apple Account as your original purchase. Open Settings, choose Premium & Restore Purchases, then Restore Purchases. Apple confirms ownership; restoring Premium does not restore local progress, Energy or skins removed with app data.

If a purchase is pending approval, access unlocks only after Apple confirms it. If a purchase was refunded or revoked, Premium access may end. For a problem, send the app version and a brief description. Do not send passwords, verification codes or payment card details.

Privacy questions

Read the privacy policy for information about local saves, optional reports and removing data.